After posting my last impression on the Ritter 7×11/8×10, Richard contacted me asking me to send him the base of the camera for an update. He made a modification to the base of the system that should help stabilize it on those windy days.
Now, in my book that means a lot, because it means that he is continuing to improve the camera and keeping in contact with his past customers. I sent the base to him on a Saturday, and he had it back to me by the following Friday. Great Service.
4 thoughts on “Additional Update on Ritter 8×10”
That’s really something special Mike. Virtually no one does that sort of thing these days.
I agree Alex, and it is one of the reason for telling others about it. Good customer service seems rare these days, Great service seems almost impossible. Richard is a cut above in my book.
Mike, what modifications were made as I also have a Ritter 8×10. Thanks.
Blair, the part of the base with all of the holes in it, is just a bit thicker to add some stability. Have not had mine back out on a real windy day, but as you know it is a really stable camera as it is, hope to have time to really push the limits with the new modification later this summer.
Nice work in your gallery by the way.